Installation & Trouble Shooting

Installation & Trouble Shooting


Two dogs with Pet FenceInstalling the system is not a difficult task. You should be aware of the following points if your are installing the system yourself.

  • The primary issue is to ensure that the wire is installed such that it is not vulnerable to damage and of course to be hardly visible.

  • Usually the wire will follow the line of your boundary, crossing the drive and creating a large loop. Sometimes it is necessary to create a go and return circuit. This applies to properties that are semi-detached or if a barrier is only wanted for the back or front garden. In this instance, the wires have to be at least 30 inches apart.

  • When the wires leave the transmitter it is necessary to twist them together in order to nullify the signal to the boundary, the wires then go in opposite direction around the boundary activating the signal. The twisting is done easily by using a portable drill.

  • When following boundaries a cable tacker/staple gun is useful to attach to fencing. With hedges, fix the wire to the end of the bamboo and using it like a needle, pass the wire through the centre of the hedge.

  • When crossing driveways it is necessary to dig a furrow across gravel, with tarmac use an angle grinder to cut a groove and smooth with bitumastic.

  • Under gateways or across lawns , use a sharp spade and cut a slit about 4 inches deep and put the wire underground.

  • When stock gateways or other crossings are encountered where the wire is vulnerable, protecting the wire in an hosepipe is advisable.

  • When joining wire, always use the special waterproof joiners and we recommend that you knot the wire to stop tension reaching the actual join.

  • The Transmitter will need to be protected from the elements and will require a mains socket, either in the house, or in the garage, greenhouse or outbuilding, whichever is closest to the boundary.


On the unlikely occasion that your system fails to function you need to define whether the collar is at fault or the circuit.

  • The transmitter will beep continuously if you have a break in the wire. You can check your transmitter by doing a short loop test, by inserting a short length of wire between the transmitter’s boundary connectors.

  • Should you have a voltmeter with a resistance setting, it is useful to check the ends to see whether the circuit shows resistance or no definition i.e. a break.

  • If the circuit is faulty but there is no clean break, we would advise that you re-crimp the joins as this is the most vulnerable area in your circuit.

  • The collars should always work but if they don’t it is usually because the batteries are flat or have been put in the wrong way round!